Frequently Asked Questions
Everything you need to know about our premium kitchenware and home essentials.
What is the standard shipping timeframe for orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
Do you offer a warranty on professional-grade cookware?
Yes, all our professional-grade cookware comes with a manufacturer's warranty. Specific duration and coverage details can be found on individual product pages.
What is your return policy for home goods?
We offer a 30-day return policy for unused items in their original packaging. Please note that for hygiene reasons, certain kitchen textiles and perishable items are final sale.
How can I track my package once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery status.
Do you provide bulk discounts for culinary schools or restaurants?
Yes, Chefs' Warehouse offers volume pricing for trade professionals and educational institutions. Please contact our sales team directly for a custom quote.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and interest-free installment options through Affirm.